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The potential of being able to help others is what attracted Brian to Nationwide. He’s built a niche in general liability claims and enjoys the wide variety of work that crosses his desk each day. "I enjoy my job, it’s always something different. I've had the opportunity to work within the legal system, too. But the best part of working in Claims is when you are able to truly help someone."

The Claim Division mission is to provide our policyholders Fast, Fair Claim Service. This mission serves as the foundation to every interaction with internal and external contacts throughout the claim process. In addition, the division supports the claim professional through a network of services, such as the management of facilities and resources, the development of technology solutions, claim quality, customer service audits, financial analysis, and data management.

Careers in Claims
Career opportunities in Claims range from entry level to senior level.

Early Career Professional Roles

  • Administrative Support Coordinator
  • Business Information Analyst
  • Claim Representative
  • Senior Claim Representative

Experienced Professional Roles

  • Claim Analyst
  • Claim Specialist
  • Technical Consultant
  • Process Management Consultant
  • Specialty Manager
  • Senior Manager
"The Claim Division aspires to be a world-class claims organization that consistently exceeds customer expectations. Our teams support the products and services that drive our growth initiatives and do so in a prompt, fair, and reliable manner."
George Spedding
Vice President, Claims
George Spedding
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